FAQ - Questions & Answers
GENERAL QUESTIONS
You can generally see my art at exhibitions or during a visit to my studio. I take part in exhibitions at irregular intervals, information about events can be found in the blog or on the social media channels. Please make an appointment for a desired studio visit: Contact
Yes, all my artworks are signed by me. Basically, a signature includes the number in the catalog raisonné, title, size, date of completion and my signature. Usually the signature is on the back of the work.
For certain works, such as the artist’s books, you are welcome to contact me before purchasing if you have any special requests regarding the signature (e.g. dedications).
Every work of art is accompanied by a certificate of authenticity. The certificate is provided with a hologram seal with a unique numbering. A second identical seal is located on the back of the work.
This combination of the two seals thus always refers to a specific work of art and confirms its originality and uniqueness. The certified works are registered at www.myartregistry.com.
Unfortunately, I do not currently offer commissioned work. My focus is on transforming my creative ideas and inspirations into free works of art, which you can discover in my shop.
The artworks are usually not additionally framed. The works are mounted on sturdy stretcher frames and are ready to hang. The prices do not include frames, unless otherwise stated in the description. Additional framing, e.g. shadow gap frames, can be offered on request.
In addition to selling my works, I also offer art leasing. This allows you to enjoy original art without having to buy it outright. The monthly rental prices depend on the value of the artwork and the rental period.
Example: A work of art worth €1,000 can be rented for €25 per month (for a term of one year or more).
I would be happy to make you a personal offer. If you are interested, please contact me by e-mail or use the contact form.
PURCHASE PROCESS
Ordering a selected work of art and adding it to the shopping cart is easy:
- Check order details: Go to the shopping cart to review your selection and the details provided.
- Proceed to checkout: Click “Checkout” and enter your billing and shipping address.
- Select payment method: Select your preferred payment method and complete the purchase.
- Receive order confirmation: After successfully placing your order, you will receive a confirmation email with all the details.
If you have any questions about the ordering process, you can contact me at any time using the contact form or by e-mail.
I generally offer the usual payment options such as PayPal, bank transfer, cash by collection. You can find detailed information here: Shipping and payment methods.
Of course I issue a proper invoice for all orders. For the purchase of a artwork, you will receive an invoice with VAT shown in addition to the purchase contract. If prices are stated on the website, they include VAT.
Depending on the country of destination, cross-border deliveries may be subject to additional charges such as customs duties, taxes and higher shipping fees.
SHIPPING
I ship worldwide. You can find out about shipping costs here: Shipping and payment methods
Within Germany, shipping is free of charge for artworks up to 50cm. Further information about shipping costs and possible additional charges can be found here: Shipping and payment methods
All artworks are securely packed and shipped as soon as the payment transaction has been confirmed. Please understand that for security reasons an artwork can only be shipped after the purchase price has been paid.
The shipping time depends on your destination country and is estimated to be 2-7 working days in Germany and 1-2 weeks for international shipping.
Please note that these are original and unique works of art. As each work is carefully packaged to ensure it arrives safely, these times are approximate. Once your order has been dispatched, you will receive an email with a tracking number.
For urgent requests, please feel free to contact me before placing your order.
You will of course receive a tracking number. I usually ship with DHL, for large-format works sometimes by a forwarding agent. You will receive a tracking number for the shipment from me when it is handed over to the shipping service provider.
Yes, you are very welcome to collect your order from my studio. Please contact me before or after your order via these contact options.
In addition to shipping, I offer personal, free delivery in the greater Magdeburg area (DE) from a purchase price of € 600 by arrangement.
RETURN / EXCHANGE
Original artworks can be returned within 14 days of purchase. The artwork and framing must be in perfect condition upon return (no dirt, scratches or other damage). The costs for the return shipment are to be borne by the buyer. After the artwork has been inspected, the purchase price will be refunded to you.
Excluded from this are works that have been individualized at your request. These are e.g. personal dedications, signatures etc. on the artworks or books.
Further details can be found here.
For purchases made within the return period, you will be refunded the full purchase price after complete return and condition inspection. The artwork and any framing must be in perfect condition (no dirt, scratches or other damage) when returned. The costs for the return shipment are to be borne by the buyer.
Further details can be found here.
CONTACT AND SUPPORT
You can find contact details (tel, mail, social-media etc.) here.
Unfortunately, I do not currently offer open studio hours. However, for serious buyers, art collectors and journalists, studio visits can be arranged on request. Please contact me using the contact details here.
My studio is located in Burg in Saxony-Anhalt (39288, germany) and is situated in the old town near the town hall.
OTHERS
I do not currently offer digital versions of my artworks, such as downloads or NFTs. My focus is on physical originals that you can purchase directly from my shop.
I want my art to be experienced in its original form and find a special place in your home. If you have any questions about my artwork, please feel free to contact me.
For me, art and artworks are not ordinary goods, but an expression of my creativity and passion. In order to prevent art from becoming a commodity, I do not usually offer discounts. In rare cases, e.g. during special promotions or on special occasions, there may be discounts. These will be published in good time on my website and my social media channels.
Thank you for your understanding and appreciation of my work. Every order directly supports the creation of new works of art.